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 HOA:
What does your management company do for you?

For all you pay in homeowner dues, it can be frustrating when  your association's management company won't return your calls. What is a management company's role anyway? A professional management company can determine the success as well as the decline of a property. As a homeowner, one should expect their management company to provide them with quality services such as:

-A communication link between the board of directors, other homeowners, and vendors servicing the association

-The administrative office of the association will: 
   Provide homeowners with copies of:
    Documents       
        Insurance policies
    Annual budgets
    Current association
financial statements
    Other information vital
to the association.

-Coordinate maintenance issues and future expansion projects in the common area of the property.

A management company cannot be:

-a policing agent for disputes between homeowners or board members.

-final decision maker as to the spending of association dues.

-responsible for homeowners who do not pay their dues on time or are put into foreclosure as a result of their delinquencies.

-responsible for interior maintenance to individual units.

-a representative for the developer who was negligent in proper construction.

-a sounding board for conflicts with the board and neighbors.

Homeowners must remember that you are now owners of property and must take responsibility for maintaining your property and it's surroundings. A management company is hired to assist in the running of the association, along with a competent board. The management company does not exclusively run the association, but works in unison with owners and the board of directors. As far as those costly homeowner's dues, just how much does the management company get? Well, the management company may get as little as 8% of your total monthly dues as their property management fee. The balance of your dues goes to running the complex and reserving money for major repairs in the future. So please, keep in mind your management company is there to assist you along with your help as a responsible homeowner, participating in your community association. And don't forget if your management company does a good job, let them know that since all that manager ever seem to hear are complaints. They really do work hard to keep your complex running well and looking it's best. It is our policy to maintain good employee/employer relations and to ensure that each employee is properly advised if he/she is placing his/her job in jeopardy through poor work habits. Every effort shall be made to allow ample opportunity to correct any issues. 

 

 

 
 

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