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OUR
TENANTS PROBLEMS WILL BE HANDLED PROPERLY AND WITH A SENSE OF
IMMEDIACY
THERE ARE SEVERAL CATEGORIES OF MAINTENANCE:
EMERGENCY
SPORADIC
SCHEDULED
DEFERRED
PREVENTIVE
WHAT SHOULD
BE DONE IF A MAINTENANCE PROBLEM ARISES?
A. FIRST TAKE
NOTE OF THE IMMEDIACY AND TYPE OF PROBLEM
i.e. MAJOR EMERGENCY OR A MINOR PREVENTIVE.
B. AREA OF
PROBLEM
C. DETAILED
DESCRIPTION OF PROBLEM
D. CONTACT
VITCO TO REPORT PROBLEM.
E. GIVE NAME
OF YOUR ASSOCIATION, YOUR NAME, DAY, TIME,
PHONE NUMBER AND A BRIEF DESCRIPTION OF PROBLEM.
CALLS THAT DO
NOT REQUIRE SOME SENSE OF URGENCY WILL BE HANDLED IMMEDIATELY IF
POSSIBLE, OR THE NEXT WORKING DAY.
CALLS DEPEND
ON THE SERIOUSNESS OF THE PROBLEM, AND REQUIRED BIDS (NOTE-RETRIEVING
BIDS ARE THE NORM).
EMERGENCY
CALLS ARE HANDLED IMMEDIATELY. THEY TAKE PRECEDENCE AND PRIORITY.
IF
A MAINTENANCE PROBLEM OCCURS DURING THE WEEKEND OR AFTER BUSINESS
HOURS AND IS URGENT, PLEASE CALL
THE EMERGENCY LINE. (310) 781-3786
Other Requests:
office (310) 328-0722
fax (310)328-7460
E-mail maintenance@vitcoproperties.com
Request
form.....
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